Returns and Shipping
Returns & Shipping
At Asttik, each piece is thoughtfully created with intention, using organic fabrics and mindful processes. We aim to ensure a seamless and trustworthy experience with every order.
Shipping
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Orders are processed within 1–3 business days
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Delivery timelines typically range between 3–7 business days across India
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Once your order is shipped, tracking details will be shared via email/SMS
Exchanges
We offer exchanges for size or fit-related concerns.
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Exchange requests must be raised within 7 days of delivery
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Items must be unused, unwashed, and in original condition with tags intact
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Reverse pickup will be arranged by our team where service is available
Damaged or Incorrect Orders
If you receive a defective, damaged, or incorrect product:
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Please contact us within 48 hours of delivery
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Share clear images for verification
Upon approval, you may choose:
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Replacement (exchange)
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Refund to original payment method
Refunds
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Refunds are only applicable in cases of damaged, defective, or incorrect products
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Once approved, refunds will be processed within 5–7 business days
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The amount will be credited to your original payment method
Non-Returnable Cases
We currently do not accept returns for change of mind or preference.
Important Notes
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Our garments are made using organic and handwoven fabrics
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Slight variations in texture, color, or weave are natural and not defects
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Minor shrinkage may occur, and color bleeding is expected during the first 2–3 washes due to the natural dyeing process
These characteristics are part of the authenticity and uniqueness of each piece.
Cash on Delivery (COD)
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COD is available for eligible orders
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Asttik reserves the right to limit or disable COD for certain orders or locations
Contact Us
For any queries or support, please reach out to:
forasttik@gmail.com
We appreciate your understanding and support in building a more mindful and sustainable way of living.